About Your Vehicles

Updated Apr 2024

We work with 3rd party providers to ensure that your trip host has access to suitable vehicles for their trips. The rental fees for 3rd party providers are paid by each passenger, allowing your trip host to access vehicles easily and conveniently.

Your vehicles are commercially-insured 15-seat passenger vans with up to 460 cubic feet of interior space.

On occasion, your vehicle may also be privately-insured 7-seat minivans with up to 144 cubic feet of interior space.

Your vehicle is able to go places where larger vehicles cannot and are better suited for smaller groups.

The interiors of your vehicle will be cleaned and sanitized before every trip by your driver.

    If you have any questions or concerns about your riding experience, don't hesitate to ask using the chat box below. 

    FAQs

    Can I cancel my shuttle ride after I've reserved it? As you may already know, we have an awesome refund & cancellation policy and your shuttle fee can be refunded with advanced notice.

    However, if you change your mind on the day of your pickup; or you appear physically unable to ride in our vehicle (i.e. you're sick or intoxicated); or if your behavior is threatening or harmful to other passengers and you are not permitted to enter the vehicle by your driver, we unfortunately will not be able to refund you.

    And hey, it's OK if you do not feel comfortable for any reason, and we won't take offense.