About Your Vehicles

 

Updated Mar 2025

The vehicle for your trip will be a rented, privately-insured 15-seat passenger van with up to 460 cubic feet of interior space.

On occasion, your vehicle may be a rented, privately-insured 7-seat minivans with up to 144 cubic feet of interior space.

Your vehicle suitable for your trip and all associated rental and insurance fees are included as part of your reservation.

The interiors of your vehicle are cleaned and sanitized before every trip by your driver.

If you have any questions or concerns about your riding experience, don't hesitate to ask using the chat box below. 

     

FREQUENT ASKED QUESTIONS

Can I cancel my shuttle ride after I've reserved it? As you may already know, we have an awesome refund & cancellation policy and your shuttle fee can be refunded with advanced notice.

However, if you change your mind on the day of your pickup; or you appear physically unable to ride in our vehicle (i.e. you're sick or intoxicated); or if your behavior is threatening or harmful to other passengers and you are not permitted to enter the vehicle by your driver, we unfortunately will not be able to refund you.

And hey, it's OK if you do not feel comfortable for any reason, and we won't take offense. 

Is eating permitted in my shuttle? Yes. Please remember to take all your belongings and trash with you when you exit your vehicle.

Can I leave my stuff in my shuttle? Yes, however your driver may be making additional dropoffs, so please ask your driver.

Are pets allowed? Pets are allowed on most trips at the discretion of your trip host. Please make sure your pet is on a leash and not disturbing other passengers. Service stops will be included on most long trips.