Sampler Passes

The Trip Calendar gets updated regularly. Whenever new trips are added that you can use your Pass with, you'll see it appear on the page linked above.

Can't find the trip you want? Use the search above.

Still not sure about your trip? Don't worry, your Pass does not expire. Hold on to it as long as you want until you see the right trips or it's the right time.

• You'll immediately receive a confirmation email for your reservations.
• Then you will receive a Welcome email prior to every trip you reserve which will contain all the details for your trip, including pickup locations. Learn more about Welcome emails here.

Find trips on the Sampler Pass here.

Find trips on the Sampler Pass Plus and Sampler Pass X here.

• Sampler Passes exclude meals, equipment rentals and accommodations.
• Unless otherwise stated, Sampler Passes exclude shuttle rides unless you add-on roundtrip shuttle to your purchase. You'll be able to reserve your roundtrip shuttle rides separately directly from each trip page.
• Rides can only be used for trips you book on your Sampler Pass. You cannot split your roundtrip shuttle rides from the trips you book with your Sampler Pass to use on shuttle only trips, for example.
• Your Sampler Pass can only be used once during the same checkout, but it never expires so you can activate it when you're ready.
• You must book all of the trips allotted with the type of Sampler Pass you purchased during the same checkout. Your Pass will only work once.
• You are not able to swap out trips with a Sampler Pass. You are able to swap out trips with a Sampler Pass Plus. See Passes FAQs below for more details.
• If you have to cancel a reservation for any reason, YOU ARE NOT ABLE TO RESCHEDULE OR RESERVE FUTURE TRIPS on your Pass. See the cancellation policy for more details.
• You cannot apply your Pass retroactively to trips you've already booked.
• Your Pass is linked to your email and is only for you. You cannot transfer your Pass or code to someone else. You are not able to share or gift trips from Sampler Passes.
• Your Pass is only valid through Outerthere.com and is not valid with individual tour operators or at destinations.

Updated Mar 2024

Will I receive a physical pass in the mail? No. Your pass is not a physical pass. 

How do I use my Pass? Upon purchase of your Pass, you will receive a Welcome email that includes an individual code specific to you. Apply that code at checkout when you book your trip from your account any time while your Pass is active and your eligible trip goes to $0. 

What's the best pass for me or my loved one? If you're not about making commitments, consider getting a Sampler Pass. If you hate sitting in traffic or don't own your own vehicle, but still love adventure, get a Ryde Pass. Or get a Gift Card for yourself or your friends/fam and let them figure out for themselves why your outdoorsy fam is so awesome.

What if I change my mind about my Pass? You are eligible for a full refund only BEFORE you book your first trip. We have a No Questions Asked Cancellation and Refund Policy and it works similar when you book trips with your Pass. See fine print below.

What if I reserved a trip, but you added something cooler? Can I swap out? Yes, you may swap trips with your Sampler Pass Plus. However, depending on when you're swapping, the No Questions Asked Cancellation And Refund Policy applies, with differences specific to the type of Pass you have. You may not swap trips with a Sampler Pass.

What if I really love a trip and want to do the same trip twice? Go ahead. Book it twice.

What if the trip I booked gets canceled or rescheduled? Most trips appear on our platform at least twice (or more) per season. On the rare occasion everything gets canceled, you will be extended credit towards the same or similar trip AFTER your Pass or Membership expires.

What if I need to cancel a trip that I've signed up for? This depends on when you cancel. Learn more about deadlines specific to the type of Pass or Membership you have from the No Questions Asked Cancellation And Refund Policy. The good news is that if you have a Sampler Pass, you're able to cancel any time for any reason. However you will not be able to reserve any other trip. You are not allowed to donate trips you're not able to attend.

What if I'm traveling or have an emergency and can't use my Pass? Your Sampler Pass never expires. Use it whenever it's the right time for you.

THE FINE PRINT: Passes and Memberships are not physical passes. Upon purchase of your Pass or Membership, you will receive a Welcome email that includes an individual code. Apply that code at checkout when you book your trip with your account any time while your Pass  or Membership is active. Your code will change your final balance in your shopping cart to $0 as long as your Pass  or Membership is valid. It is only valid through Outerthere.com and is not valid with individual tour operators or at destinations. 

Trips booked with Passes or Memberships are non-refundable. However, if any activity you booked with your active pass or Membership gets rescheduled or canceled due to legal shelter-in-place requirements, medical emergencies, dangerous weather conditions or any other inability to use your Pass  or Membership (including if you have any family or medical emergencies or travel), just reply to your Welcome email. You cannot apply your Pass or Membership retroactively to trips you've already booked at their regular prices. 

You must create an account to use your code. There are no blackouts with your Pass  or Membership - use any time there's a trip on our calendar, including holidays. Unless otherwise stated, your Pass or Membership excludes admission fees for destinations or events (i.e. ski resorts, water parks, obstacle races). Your Pass or Membership is only for you and you cannot transfer your Pass  or Membership to someone else. You cannot donate trips to other guests.

You will be required to fill out Health Screeners, Releases, Waivers and adhere to Covid and safety protocols for each trip you book.